Improving Customer Interactions with AI

Artificial Intelligence (AI) is changing the way we do business, giving us greater insights and allowing for more meaningful interactions than ever before. It’s so powerful that you can even take call log or call recording data (voicemails, phone calls, etc), transcribe them into text, and gain a deep understanding of your customers from overall sentiment, to lead scoring, to building intelligent customer profiles while measuring overall satisfaction, and even next action prediction (what they will buy next or need next). And in this session we’ll show you how to do just that!

Intermediate
Location: Alberts Date: August 31, 2018 Time: 3:30 pm - 4:15 pm Paco Vu